Refund Policy

The displayed photo and printing may not exactly same due to light effect. We only receive the return due to our mistake (e.g. wrong item, broken item). We cannot accept refund or return item due to buyer mistake (e.g. wrongly chose the type of product). We offer a 100% refund on most purchases if returned in the condition in which they were sold within 30 days beginning on the day after you received the products. The refund is only offered if the Products are not used and returned to us in their original condition.

Once you decide to return the goods for whatever reason you must not use them and must handle all products with extreme care while they remain in your possession. The goods must be returned to us intact, undamaged, and as soon as reasonably possible. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.

If the item you received is faulty or if you have received an incorrect item to that which you ordered, please contact quoting your order reference number, your name and address, contact phone and details of the product as well as the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. Once we have received the item, we will inspect the item and issue you a refund or a replacement (as requested) if appropriate, subject to our confirmation of the fault.

All materials displayed on the Site, including without limitation, all text, graphics, advertisements, names, logos, trademarks, applications and software (whether registered or not) (Our Content) are our property or the property of their respective owners (including our licencors and other Users) and are protected by copyright, trademark and other intellectual property laws.

To the extent allowed by law, OWLACASE does not guarantee the accuracy, completeness, security or currency of Our Content or User Content and we have no liability to you for your use or reliance on Our Content or User Content.

Any unauthorized use of the materials appearing on this Site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.